At GARDEN Shop, we understand that your plants are more than just purchases – they’re the beginning of your garden’s next chapter. That’s why we’ve carefully designed our delivery services to ensure your green companions arrive safely and ready to thrive in your care, no matter where you garden in the world.

Global Reach with Local Care: While we’re based in the heart of Australia at 37 Arthur Street, EENAWEENA, AU 2824, we proudly serve gardeners worldwide (with only a few logistical exceptions in parts of Asia and remote regions).

Our Shipping Options

Standard Shipping

Delivery Time: 10-15 days after dispatch

Carrier: Premium courier services (DHL or FedEx)

Cost: $12.95 AUD

Ideal for gardeners who want their plants delivered quickly and securely. Our premium courier partners provide temperature-controlled transport and careful handling to ensure your plants arrive in perfect condition.

Free Shipping

Delivery Time: 15-25 days after dispatch

Carrier: EMS Postal Service

Cost: Free for orders over $50 AUD

Perfect for patient gardeners planning ahead. While slightly slower, our free shipping option still ensures your plants are packaged with the same care and attention. A great way to save while still receiving healthy, vibrant plants.

Order Processing

Before your plants begin their journey, our horticultural team carefully prepares each order:

  • 1-2 day processing: We inspect, package, and prepare your plants with the utmost care
  • Expert packaging: Specialized containers and protective materials ensure safe transit
  • Climate considerations: We time shipments according to seasonal conditions when possible

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information at [email protected]. This allows you to follow your plants’ journey from our nursery to your garden.

Our Plant Guarantee: We stand behind every plant we ship. If your plants arrive damaged or don’t meet your expectations, please contact us within 15 days of receipt for assistance.

Payment Options

To make your shopping experience seamless, we accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

At GARDEN Shop, we’re committed to helping your garden dreams take root – wherever you are in the world. From our nursery in EENAWEENA to your garden, we deliver more than just plants; we deliver possibilities.

Happy gardening!

The GARDEN Shop Team