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Welcome to GARDEN Shop’s Privacy Policy page. Just as we nurture our plants with care and attention, we value and protect your personal information with the same dedication. This policy explains how we collect, use, and safeguard your data when you visit wildplanty.com.

1. Who We Are

GARDEN Shop (“we”, “us”, or “our”) operates the website wildplanty.com, specializing in quality plants for gardening enthusiasts, from beautiful agapanthus to practical bush tucker plants. Our company is located at 37 Arthur Street, EENAWEENA, AU 2824.

2. Information We Collect

Like carefully selecting the right soil for each plant, we only collect information necessary to provide our services:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment details (processed securely by our payment partners).
  • Browsing Data: We may collect information about how you navigate our website, similar to how we track the growth patterns of our plants.
  • Communication Data: When you contact our support team at [email protected], we keep records of our correspondence.

3. How We Use Your Information

We use your information with the same care we give to our bee-friendly plants:

  • To process your orders for those special anniversary plants or best-selling varieties
  • To provide customer support for your gardening questions
  • To improve our website and services, ensuring they thrive like our coastal plants
  • To send you relevant offers (only with your consent)

4. Data Sharing and Disclosure

We treat your data like rare seedlings – with protection and care:

  • Service Providers: We share necessary information with payment processors (Visa, MasterCard, PayPal) and shipping carriers to fulfill your orders.
  • Legal Requirements: We may disclose information when required by law, similar to how some plants require specific growing conditions.
  • Business Transfers: In case of business changes, customer information may be transferred, but always protected.

We never sell your personal information to third parties.

5. Data Storage and Security

We protect your data with the same vigilance we protect our delicate bromeliads:

  • Bank-grade encryption for all transactions
  • Secure servers with limited access
  • No storage of full payment details on our systems
  • Regular security audits

6. Your Rights

You have rights regarding your personal information, just as our plants have their unique needs:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data (where applicable)
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies – small data files that help your browsing experience grow like our healthy agave plants:

  • Essential Cookies: Necessary for our website to function, like processing your orders for those special $20-$50 gifts.
  • Analytics Cookies: Help us understand how customers navigate our site, similar to how we study plant growth patterns.
  • Marketing Cookies: Used only with your consent to show relevant ads for products like air-cleaning plants or Australian natives.

You can manage cookie preferences through your browser settings.

8. International Data Transfers

While we ship plants globally (excluding parts of Asia and some remote regions), your data is primarily processed in Australia with appropriate safeguards.

9. Changes to This Policy

We may update this policy occasionally, just as we update our plant care advice. Significant changes will be communicated to you.

10. Contact Us

For privacy-related questions, contact us at:
Email: [email protected]
Postal: 37 Arthur Street, EENAWEENA, AU 2824

Thank you for trusting GARDEN Shop with your gardening needs and your personal information. We’re committed to protecting both with equal care.

Happy gardening,
The GARDEN Shop Team